Frequently Asked Questions

How often should I maintain or lubricate my door locks?

To keep your locks operating smoothly, it’s recommended to apply a dry lock lubricant every few months. Regular maintenance helps prevent sticking, reduces wear on internal components, and extends the lifespan of your locks.

Is it better to rekey or replace my locks after moving?

If your hardware is in good condition, a rekey is usually better. It’s more cost-effective and ensures that old keys from previous owners no longer work, while keeping your high-quality handlesets in place.

Can you extract a key that broke off inside the lock?

Yes. Using specialized extraction tools, we can usually remove the broken blade without having to replace the entire lock, saving you time and money.

Do you provide master key systems for multi-family properties?

Absolutely. We can design a system where a single master key opens all common areas and individual units, while residents' keys only open their specific doors.

What should I do if I’m locked out of my home?

If you're locked out, a professional locksmith can safely unlock your door without causing damage in most cases. Our technicians use specialized tools to regain access quickly and securely.

Can you open high-security or 'smart' deadbolts?

Yes. While these are designed to be pick-resistant, our technicians carry specialized tools to bypass or reset most electronic and high-security residential systems without destroying the unit.





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